Terms of service

Terms of Service

Terms of Service

Last updated: 26 August 2026

These Terms of Service apply to your use of arvelleshop.com and purchases made from Arvella.

By using our website or placing an order, you agree to these Terms.

About us

Arvella operates arvelleshop.com.

Email: support@arvelleshop.com

Products

We sell clothing, accessories, and related lifestyle products. Product descriptions, images, colours, sizing, and availability are provided as accurately as possible, but slight variations may occur.

We reserve the right to update, change, or discontinue products at any time.

Orders

When you place an order, you agree that all information provided is accurate and complete.

After placing an order, you will receive an order confirmation email. This does not mean your order has been accepted. We reserve the right to refuse or cancel an order where there is an issue with payment, stock, pricing, fraud checks, or delivery restrictions.

Prices and payment

 We may update prices at any time.

Payment must be completed at checkout. We accept the payment methods shown on our website.

Shipping

Shipping times and costs are displayed at checkout or in our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated.

Customers are responsible for providing accurate delivery information.

Returns and refunds

Returns and refunds are handled in accordance with our Return and Refund Policy.

Nothing in these Terms affects your statutory rights.

Promotions and discount codes

Discount codes and promotions may be subject to additional terms, expiry dates, exclusions, or minimum order values. We reserve the right to amend or withdraw promotions at any time.

Website use

You agree not to misuse our website, attempt unauthorised access, interfere with website security, copy content without permission, or use the website for unlawful purposes.

Intellectual property

All content on arvelleshop.com, including text, images, logos, designs, graphics, and branding, belongs to Arvella or its licensors. You may not copy, reproduce, or use our content without written permission.

Limitation of liability

We are not responsible for indirect, incidental, or consequential losses arising from your use of our website or products, except where liability cannot be excluded by law.

Governing law

These Terms are governed by the laws of England and Wales, unless applicable consumer protection law requires otherwise.

Contact

For questions about these Terms, contact us at support@arvelleshop.com.